Get Local Referrals
Start your search by asking friends, family, and neighbors for referrals. Local contractors are more familiar with regional building codes and have established relationships with local suppliers and crews. Plus, local companies are less likely to be scam operations, which occasionally follow storms and other disaster events.
Check for Proper Licensing and Insurance
Ensure any contractor you consider has the proper licensing for your area and carries both liability insurance and workers’ compensation. This protects you in case of accidents or damage during the roofing project. Reliable contractors should have no problem providing proof of insurance and licensing upon request.
Look for Manufacturer Designations
Manufacturer designations are considered a badge of honor among contractors because it means they’ve passed certain minimum requirements to be factory-certified. This often includes extensive training or a proven track record. Not all manufacturers have these programs, but when they do, it’s a good indicator of a contractor’s competence and reliability.
Check Better Business Bureau (BBB) Ratings
After a storm, homeowners sometimes find themselves targeted by storm chasers—contractors who come in from out of town to capitalize on the disaster. Checking a contractor’s BBB rating and ensuring they have a solid score can help weed out less reputable companies. Avoid contractors who don’t exist on BBB.org.
Get an Extensive Warranty
Not all contractors can offer manufacturer warranties that include coverage of the contractor’s workmanship. If they install the roof incorrectly, it might take months or years for the damage to show—and insurance won’t pay for it. A warranty covering workmanship protects you from having to pay for their mistakes out of pocket.
Be Wary of Pressure Tactics
A reputable contractor will not pressure you into signing a contract before you’ve had a chance to evaluate their estimate thoroughly or before the insurance company has estimated the damage. Be cautious of contractors who push you to sign an agreement quickly or pay a large deposit upfront.
Evaluate Communication
Good communication is essential. If a contractor doesn’t return your calls, fails to provide documents you’ve requested, or doesn’t follow through in a timely manner, it may be a sign to look elsewhere. Your contractor should be responsive, answering your questions and providing you with the information and reassurance you need throughout the project.
Request a Detailed Estimate
Before making your final decision, ask for a detailed estimate in writing. This should include the cost of removing the old roof, adding the new roof, materials, and anything else that might come up during the process. A detailed proposal helps you understand exactly what you’re paying for and prevents unexpected costs.
In conclusion, taking the time to carefully choose a roofing contractor can lead to better project outcomes and eliminate many common headaches associated with home repairs. By considering local referrals, checking qualifications and insurance, evaluating communication, and insisting on detailed estimates and warranties, you can ensure that your roofing project is in capable hands.
